Loving Tan - Contact Us (UK)

Delivery times vary depending on the destination and the shipping method selected. Orders within the United Kingdom are shipped locally from Kent Shire County, England.All orders received before 1 pm (GMT) are dispatched the next business day. All orders are fully traceable, and a tracking notification will be emailed to you as soon as your order is dispatched.\<ul><li>Mainland UK Express Delivery: Typically arrives within 1 - 3 business days.</li><li id="isPasted">Non-Mainland UK Regular Delivery: Typically arrives within 2 - 3 business days.</li></ul>Dispatch and Shipping times are a guideline and subject to change and you may experience slightly longer delivery times and delays during peak periods. For more details, see <a href="https://uk.lovingtan.com/pages/shipping" target="_blank" rel="noopener noreferrer">Shipping Information</a>.

Delivery times vary depending on the destination and the shipping method selected. Orders within the United Kingdom are shipped locally from Kent Shire County, England. All orders received before 1 pm (GMT) are dispatched the next business day. All o

How long does delivery take?

Shipping & Tracking

Where is my order?

How do I track my order?

What is your shipping policy?

Can I edit or add anything to my order?

How do I cancel my order?

My order was marked delivered but it’s not here!

What do I do if I entered the wrong shipping address?

What’s your return policy?

How do I make a return?

Do you offer returns?

How do I apply promo/discount codes?

What do I do if I receive the wrong item in my order?

What do I do if my order arrives damaged or leaking?

What should I do if I'm having a reaction to the product?

Orders Issues & Returns

Which Loving Tan product is best for me?

What are the ingredients?

How does self-tan work?

Which product do you recommend for my skin tone?

How do I use Deluxe Bronzing Mousse?

How do I use 2 HR Express Mouse?

How do I use 2 HR Express Face Tanning Serum?

How do I use 2 HR Express Tanning Lotion?

How do I use Deluxe Gradual Tan?

How do I use Deluxe Face Tan?

How do I use Bronze Shimmer Luminous Cream?

How long does Loving Tan results last?

What is the product shelf life and how is it stored?

What is the difference between 2 HR Express Mousse and Deluxe Bronzing Mousse?

What is the difference between 2 HR Express Mousse and 2 HR Express Tanning Lotion?

My tanning results are lighter than I expected.

How do I acheive darker tanning results?

My tanning results are too dark or unnatural.

My tan looks uneven or patchy.

How do I remove my self-tan?

What do I do if I made a mistake with my self-tan?

How does 2 HR Express tanning technology work?

Are your products dermatologist tested?

How do I achieve the best results on my hands and feet?

Can I use self-tan if I am pregnant or breastfeeding?

General & Product

How do I join Loving Tan Rewards?

How do I use my Loving Tan rewards points?

I am having trouble logging into my account.

I forgot my Loving Tan account password.

How does Loving Tan subscriptions work?

Can I change, cancel, or skip a subscription order?

How do I update my subscription items?

Loyalty & Subscriptions

How long does delivery take?Updated 2 months ago